Refund policy

3 DAY Return Policy:

If for any reason you are not completely satisfied with your purchase you may return within 3 days for a FULL STORE CREDIT or A REFUND minus a 15% restocking fee. Shipping is not refundable.

The item/s must be shipped back to us within 3 days of receipt, customer is responsible for the shipping fee. From the time of receipt you have 3 days to return the item. If an item is shipped back to us after 3 days, it’s refused and shipped back at the buyers expense. If you decide to exchange your item we allow one free exchange and thereafter we charge a 50% restocking fee. If you chose a store credit there is no expiration but we do not allow any returns or exchanges if the store credit is used. 

 

Defects:

If you notice your item is defective upon receipt we will send you a replacement free of charge. We don't issue full refunds on any items. 

 

The item has to be in the same condition it was received in, unworn with tags.

If we notice the item has been worn/altered we will contact you right away to inform you with pictures. A refund will not be issued since our policy was violated. A store credit minus a 35% restocking fee plus shipping and handling will be added to the account. Any questions please email issuenewyork01@gmail.com